The 2025 Destination Downtown conference will be held on September 10-12, 2025, in downtown El Dorado, Arkansas, a 2009 Great American Main Street Award winner. A partnership between Main Street Arkansas, Louisiana Main Street and the Mississippi Main Street Association, Destination Downtown is the South’s premier downtown revitalization conference.
The conference attracts Main Street executive directors, board members, city officials, merchants, property owners and others who gather to share ideas on building sustainable downtown communities. Held annually for more than 25 years, the conference rotates among the three states and local Main Street communities where it is hosted each year.
Destination Downtown is open to anyone with an interest in the economic revitalization of historic downtown commercial districts and is designed so that attendees learn from their colleagues as well as from experts in the field.
This year, we’re excited to partner with our friends at Preserve Arkansas to host a preservation track during the conference. A detailed conference itinerary will be forthcoming.
Destination Downtown is supported by a grant from the Louisiana Division of Historic Preservation, Office of Cultural Development, Department of Culture, Recreation and Tourism.
Conference Headquarters
El Dorado Conference Center,
311 S. West Ave., El Dorado, AR 71730
Conference Hotels
The Haywood
210 S. Washington Avenue
Book a room at The Haywood
Fairfield Inn and Suites
1800 NW Avenue Downtown El Dorado Hotel in Arkansas
Book a room at Fairfield Inn and Suites
Candlewood Suites
2210 Junction City Road
Book a room at Candlewood Suites
Hampton Inn and Suites
2312 Junction City Road
Book a room at Hampton Inn and Suites
Union Square Guest Quarters
234 E. Main Street
Call 870-866-6999 for conference rates and room availability
10:00 a.m. – 1:00 p.m.
Main Street 101 Workshop
Lisa Thompson, Senior Program Officer for Revitalization Services, Main
Street America - El Dorado Conference Center. Are you a new Main Street
Director or Board Member? Or perhaps you just need a refresher? Is your
community interested in Main Street, and you want to learn more? Don’t
miss this informative and introductory workshop to the world of Main
Street. $25 per person. Box lunch included.
12:00 p.m. – 4:00 p.m.
Registration Open and Exhibitor Set-Up
Registration Open and Exhibitor Set-Up - El Dorado Conference Center
1:30 p.m. – 4:00 p.m.
Historic Downtown Walking Tour
18-stop Downtown Historic Walking Tour discussing some architecture and
history of Downtown El Dorado. Presented by The Gallery of History
(Limited to 30 participants)
1:30 p.m. – 4:00 p.m.
Murphy Arts District Tour
Tour of the Murphy Arts District and key features of the Main Street El
Dorado District including public art, facade improvements,
collaborations and branding. Presented by the Murphy Arts District
featuring CEO and President Pam Griffin and Beth Brumley, former
director of Main Street El Dorado. (Limited to 30 participants)
1:30 p.m. – 4:00 p.m.
Window Workshop
In this workshop participants will learn how double hung wood windows
work, their assembly and disassembly, part names, common problems and
their solutions including
energy efficiency improvements to encourage saving these character
defining features rather than replacing them. The session will include a
PowerPoint presentation and some hands-on elements with a full-sized
double-hung demonstration window that can be disassembled.
(Limited to 30 participants)
5:30 p.m. - 7:00p.m.
Cocktails at the Courthouse
Kick off the evening with Cocktails at the Courthouse, a stylish welcome
reception at the historic Union County Courthouse. Enjoy live music,
light local fare, and sparkling signature cocktails from 5:30 to 7:00
p.m.
7:00 p.m. - 8:00p.m.
Photo Walking Tour
If you’re planning on attending the photography session on Thursday
afternoon you should consider this.
Join freelance photographer and Main Street professional Scott Sewell on
a walking tour of historic El Dorado Main Street where participants
will learn how to find and make compelling images of downtown. You will
learn how to find important building elements and hidden details that
present downtown in the best way possible. Photography tips will also
include lighting, composition and perspective and how to make images to
use for publications, social media, marketing and grant applications.
After the walking tour, Scott will be available for dinner where the
group can dive deeper and ask questions in an interactive way.
7:00 p.m.
Dinner on your own
Take this opportunity to explore and enjoy the various dining opportunities available downtown.
8:00 a.m.
Registration & Exhibits Open
El Dorado Conference Center
9:00 a.m. – 10:15 a.m.
Welcome and Opening Plenary - Harnessing the Soul of the Town: Place Attachment
Harnessing the Soul of the Town: Place Attachment Meets Local History in
Creating Vibrant Downtowns-Dr. Katherine Loflin - The City Doctor and
The City Doctor Productions
Dr. Katherine Loflin has a long-standing reputation for highly acclaimed
keynotes globally for over two decades. In this keynote, Dr. Loflin
will present the groundbreaking place attachment model that changed the
way communities understood the relationship between people and place and
why it matters and her latest award-winning work applying the place
attachment model to local history immersive experiences. Dr. Loflin will
explain how any town can use its local history as the fastest, most
scalable, and cost-effective strategy to strengthen place attachment,
local economies, and downtown vitality.
10:15 a.m. – 10:30 a.m.
Break
10:30 a.m. – 11:45 a.m.
Getting the House in Order
Getting the House in Order – Randy Wilson, Community Design Solutions
Do you want to improve the visual quality of your downtown but don’t
know where to start? This session unveils a self-help diagnostic tool
that helps individuals systematically evaluate their downtown and
identify practical responses to design and planning issues that range
from gateways to streetscapes, from parks and open spaces to facades and
much, much more. Best of all, the training will forego fancy architect
or planner speak and use plain and understandable language by comparing
getting our downtowns in top shape to getting our house ready to host a
party.
10:30 a.m. – 11:45 a.m.
Strategies for Effective Meeting
Charlotte Strickland, Director – Office of Employee Engagement and
Enrichment, University of Central Arkansas
Have you ever wondered why your community fails to get involved? Do you
want to learn how to work smarter when meeting with your leadership and
community members? There are proven tools, tips and techniques that can
assist you which will make your coalitions stronger. This session will
address meeting construction, creating trust and rapport opportunities,
open communication and more!
10:30 a.m. – 11:45 a.m.
Funding Opportunities Available Through the Delta Regional Authority
Matthew Campbell, Strategic Partnerships Program Manager – Delta
Regional Authority
This session will cover public infrastructure, workforce development,
small business development, and strategic planning grant programs
available through the Delta Regional Authority. DRA serves a total of
255 counties and parishes across the Mississippi River Delta and Alabama
Black Belt regions.
10:30 a.m. – 11:45 a.m.
Making the Capital Stack
Joe Borgstrom, Principal – Place & Main Advisors
This session will explain various incentives for historic rehabilitation
projects, including Federal and State Historic Tax Credit programs, and
creative ways to bridge the financing gap.
11:45 – 1:30 p.m.
Lunch on your own
1:30 p.m. – 2:45 p.m.
The Biggest Issues in Downtown Real Estate and What to Do About Them
Joe Borgstrom, Principal – Place & Main Advisors
1:30 p.m. – 2:45 p.m.
Main Street Remix: Fresh Trends, Smart Tech, and AI Shaping Downtown Futures
Ben Muldrow, Partner & Brand Strategist - Arnett Muldrow &
Associates
Do you have enough hours in your day? Ever wish you had someone—or
something—that could simply do what you ask? Downtown revitalization is
evolving rapidly, driven
by innovative trends, smart technologies, and groundbreaking tools like
artificial intelligence designed to streamline your workload. In this
energizing session, you’ll explore what’s new, what’s next, and what’s
possible in the Main Street world. From leveraging AI-powered solutions
for marketing, design, and data-driven decision-making, to uncovering
cutting-edge placemaking concepts and retail innovations, you’ll gain
practical ideas and actionable insights you can implement immediately.
Discover how today’s tech can help your Main Street stay ahead of the
curve, saving you time, energy, and resources along the way.
1:30 p.m. – 2:45 p.m.
Boosting Main Street: Innovative Membership & Partner Programs for Sustainable
Brian Ostrovsky – CEO of Locable
This session will explore effective marketing strategies to develop or
enhance membership or supporter programs as a supplemental revenue
source. Attendees will learn how to increase their Main Street’s
visibility, attract more businesses to their district and create a
thriving, supportive community network.
1:30 p.m. – 2:45 p.m.
Heritage Tourism, Storytelling, and Placekeeping
Justin Burch, Washington County Economic Alliance, Greenville, MS;
Daniel Boggs, Greater Greenville and Main Street Greenville
Using case studies from the Mississippi River Delta, this session will
explore ways to preserve and interpret significant historic sites with a
community-driven approach.
2:45 p.m. – 3:00 p.m.
Break
3:00 p.m. - 4:15 p.m.
Improve Your Photography Skills
3:00 p.m. – 4:15 p.m.
A Recipe for Creating Thriving Rural Downtown Destinations
Stephanie White, Mayor of Keo, AR; Will Staley, Co-Founder and Executive
Director, Thrive, Inc.; Ryan Biles, Director of Development and
Creative Placemaking – Thrive, Inc.
In this session, Mayor Stephanie White shares the compelling story that
put tiny Keo, Arkansas back on the map! From the creation of a
pecan-oriented festival to asserting the town’s crown as “Pecan Capital
of Arkansas,” Mayor White, along with designer Will Staley of Helena,
AR-based Thrive, Inc. engage in a conversation demonstrating how
well-designed destination assets can reinforce the unique identity of
place and drive downtown investment in the most overlooked places.
3:00 p.m. – 4:15 p.m.
Accountability & Professional Conversations
Accountability & Professional Conversations: Having the Courage and
Tools to Confront – Charlotte Strickland, Director – Office of Employee
Engagement and Enrichment, University of Central Arkansas
There are two types of employees and volunteers – “Can’t do the job”
(haven’t been trained or equipped) and “Won’t do the job” (attitude
issues). With the “Can’t do” employees/volunteers we train and equip
them until they are confident and prepared. But how do we as leaders
resolve the “Won’t do” employees/volunteers? This session will provide
information on attitude issues and specific models and techniques to
follow when confronting employees or volunteers.
3:00 p.m. – 4:15 p.m.
Sustainability and Deconstruction
Mae Bowley, Big Tree Projects, LLC
This session will trace the history of building deconstruction and reuse
as a sustainable practice and explain how responsible deconstruction is
an excellent alternative to demolition when buildings cannot be
preserved in place.
6:00 p.m.
Denim, Diamonds & the Grand Finale – Murphy Arts District
Join us for Denim, Diamonds & the Grand Finale - the perfect
Southern-chic send-off to close out an unforgettable conference
experience. Enjoy live music, delicious bites, and signature cocktails
as we toast to new connections and shared memories. Dress in your best
Denim and Diamonds and get ready for a sparkling surprise that will have
you shining all the way home!
8:00 a.m.
Registration & Exhibits Open
El Dorado Conference Center
9:00 a.m. – 10:15 a.m.
Face-to-Face with Facades
Join nationally recognized Main Street experts Randy Wilson and Ben
Muldrow for an interactive session on everything you need to know about
the facades of your downtown historic buildings. This face-paced,
Q&A formatted session (along with Randy and Ben's banter) will
address all manner of issues pertaining to facades, such as, but not
limited to: the importance of context; basic color theory for historic
buildings; mid-century alterations to historic buildings; the pivotal
role of historic photographs, the importance of architectural style;
and, the relevance of interior use, etc. Moreover, they will also
provide real-life tips on how to conduct building owner interviews
(especially when their building looks terrible), how to convey preferred
facade enhancements without being offensive, and even provide some
ballpark cost estimates associated with common facade improvements
9:00 a.m. – 10:15 a.m.
Stronger Together: Working with Small Businesses to Boost Main Street
Lisa Thompson, Senior Program Officer for Revitalization Services, Main
Street America
Main Street thrives when small businesses succeed. This session offers
practical tips for directors and board members to build strong,
supportive relationships with local entrepreneurs. Learn how to engage
business owners in planning, align your work with their needs, and
create a downtown that works for everyone.
9:00 a.m. – 10:15 a.m.
DIY Main Street: Reconciling Tactical Urbanism with the Main Street Approach
Amanda Lanata – Assistant Director, Louisiana Main Street; Coordinator,
Certified Local Government; Amy Poladian, Executive Director –
Springhill (LA) Main Street
Looking for a quick win? Is that grant project taking YEARS to finish?
This session will examine how we can take quick action NOW using
tactical urbanism: citizen-led, quick-build, low-cost interventions. But
how do you balance “fast” with the Main Street principle of quality?
What if you get into trouble or alienate local partners? We’ll explore
these issues, using real-life examples from Springhill, LA (population:
4,800).
9:00 a.m. – 10:15 a.m.
Emerging Technologies and Historic Preservation
Paul Kim, APIAHiP: Asian & Pacific Islander Americans in Historic
This session will provide an overview of artificial intelligence
platforms and show attendees how they can be used to enhance the
preservation of cultural histories and landscapes.
10:15 a.m. - 10:30 a.m.
Break
10:30 a.m. - 11:45 a.m.
Creating Videos the Simple Way
Scott Sewell, Former Director – Kansas Main Street
Videos are incredibly important to Main Street organizations. They
provide a powerful and effective way to communicate and build a strong
brand image. Yet many people struggle to create videos because they
believe it’s expensive, time consuming and effort intensive. In this
session you will learn how to use devices like your smart phone and a
few other basic tools to create simple, effective videos in minutes even
if you have no prior video production experience.
10:30 a.m. - 11:45 a.m.
Crisis Reaction in Main Street Districts
Mary Mayes Wirth, President/State Coordinator – Main Street Alabama
In times of crisis, our beloved towns and Main Street districts are
tested, but it’s during these moments that our Main Street family shines
the brightest. With the support of Main Street America and the
Leadership Council, we are committed to helping our local districts not
only recover but also thrive. The session will share experiences with
crisis and lessons learned. Also understanding a crisis can be many
things from floods, storms, fire, crime and more. Having protocols in
place is critical to the timing to offer support and long-term recovery
options. Attendees will hear from two local Arkansas directors
(Jonesboro and Paragould) about their recent experiences with disasters
in
their downtown areas, one being a tornado and the other being a
long-vacant building that was falling into the sidewalk and street.
10:30 a.m. - 11:45 a.m.
Signs of Life: Mastering Public & Private Signage for Vibrant Downtowns
Ben Muldrow, Partner & Brand Strategist - Arnett Muldrow &
Associates
In downtown districts, signage isn’t just informative - it’s
transformative. From crafting memorable gateways and intuitive
wayfinding systems to creating impactful business signage that
strengthens local brands, great signage can define a community’s
identity and enhance visitor experiences. Join Ben Muldrow as he reveals
proven strategies, real-world examples, and practical tips for
developing cohesive public and private signage. This session covers the
essentials, including conceptual planning, effective design principles,
creative placemaking, guerrilla wayfinding, and innovative funding
approaches. Whether you’re representing the public sector or advising
private businesses, you’ll leave equipped to elevate your district
through strategic signage solutions.
10:30 a.m. - 11:45 a.m.
Preservation Advocacy
Vincent Michael, Ph.D., Conservation Society of San Antonio
This session will provide general tips for effective preservation
advocacy and explain specific advocacy issues like the Historic
Preservation Fund and Historic Tax Credit.
12:00 p.m. - 12:30 p.m.
Conference Wrap-up